In the race to digitize operations and scale efficiently, many teams reach for what’s readily available: off-the-shelf software. It’s fast, it’s proven, and it’s often affordable — at least at first. But after working closely with dozens of operations leaders, I’ve seen a recurring pattern: Standard software often solves the wrong problem. Instead of eliminating… Continue reading Are You Adapting to Your Tools — or Are Your Tools Adapting to You?
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